FAQ's

Q. Is ordering online secure?
A. Yes, ordering online at Get Choice is completely secure. We take great care in protecting the information you provide during the ordering process. All customer data is restricted to our staff, and we ensure that our employees are up-to-date with our security and privacy policies. If you have any questions or concerns about the security of your online order, feel free to email us at getchoiceofficial@gmial.com.

Q. How do I place my order?
A.

1. Click on the product you want to buy.
2. Click the “Add to Cart” button.
3. You can add multiple products to your cart by opening each product and clicking “Add to Cart.”
4. Once you're done, click on the “Cart” icon in the menu bar.
5. Scroll down and click “Proceed to Checkout.”
6. Fill in your billing details and review your order, including the total cost.
7. Click on the “Place Order” button at the bottom of the form.
8. Your order will be placed, and you will receive a confirmation email with the order details.
9. You can opt for Cash on Delivery (COD) to receive your order.

Q. How do I cancel an order on GetChoice.Store?
A. To cancel your order, simply log in to your account. If you're a guest user, you can call our helpline during office hours to cancel your order. Additionally, you can cancel the order during the final confirmation call.

Q. What is your returns policy?
A. For details on our return policy, please visit our “Return Policy” page.

Q. What is your refund policy?
A. For information on our refund policy, please visit the “Refund Policy” page.

Q. What is your shipping cost?
A. We offer free shipping on all orders, so there are no additional shipping costs.

Q. Which courier services do you use for shipping?
A. We use reliable courier services like M&P, TCS, and Leopards Courier Services for shipping.

Q. What is your delivery time?
A. We aim to deliver your order within 2-3 working days after the confirmation call.

Q. How can I order an out-of-stock product?
A. If a product is out of stock, please check back later for restocks or contact our customer support team for availability updates.